If you want to organize a meeting or event (conferences, prom parties, weddings, etc.) in one of our accommodation facilities or you are a participant in a meeting or event, the personal data collected will be processed for the purpose of sending an offer and performing the event organization service.
We may also send you satisfaction surveys after your meeting or event to allow us to measure the performance of our accommodations as venues for meetings and other events.
The personal data we process are name and surname, address, e-mail and contact telephone number and, if necessary, other data necessary for the organization of the event.
Who do we share your information with for this purpose?
Depending on the situation or the needs of organizing the event, we may share your personal information with other business partners.
The legal basis for the processing of your personal data is the execution of the contract. In addition, it is in our legitimate interest that we use your personal information so that we can communicate with you.
- THIRD PARTY LINKS AND SERVICES
Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies.
We do not monitor, control, or endorse the privacy practices of any third parties.
We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.
- HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION FOR?
We keep your personal information for no longer than is necessary for the purposes for which we collect it.
If your information is only useful for a short period e.g. for specific marketing campaigns we may delete it.
If we collect your data for the purpose of fulfilling our legal obligations, we store them for the duration prescribed by the applicable regulations.
We will keep the data we have collected on the basis of the contractual relationship as necessary for the purpose of fulfilling the contract or providing the service.
We will keep the data we collect on the basis of consent within the period provided for the purpose for which the consent was given or until the withdrawal of consent.
After the cessation of the purpose for which they were collected, we no longer use your personal data, and they remain in our storage system and we keep them as far as we are obliged by legal regulations on the preservation of archival material.
- CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL INFORMATION
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration.
We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from accidental or unlawful destruction, loss, alteration, improper use, unauthorized disclosure or access to personal data.
All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.
We may make changes to this Policy from time to time to reflect any changes to our use of your personal information or to comply with changes to law.
Any changes to this Policy will be posted to our website so that you are always informed of the way we collect and use your personal data. Updated versions will also be available at the receptions of accommodation facilities. Updated versions of our Policy will include the date of the revision at the begining of this Policy so that you are able to check when the Policy was last amended.
- TRANSFER OF PERSONAL DATA OUTSIDE TO OTHER COUNTRIES
Due to the global nature of our business and that of our third party suppliers who process your personal data on our behalf, personal information we collect from you may be transferred, processed and stored overseas including (where applicable) outside the jurisdiction where the personal information is collected.
In particular, where your personal data is transferred to other countries, we will comply with our legal and regulatory obligations (and will ensure that our third party suppliers comply with their obligations) in relation to the personal information, including having a lawful basis for transferring personal information and putting appropriate safeguards in place to ensure an adequate level of protection for the personal information.
- DISCLOSURES OF PERSONAL DATA
- Disclosure to Internal Third Parties
We may share your personal data within the AHG.
- Disclosure to External Third Parties
We set out in Section 3 the purposes for which we may have to share your personal data with such third parties, and the types of third parties with whom we share your personal data. In addition we generally share personal data with third parties as follows:
- Service providers acting as processors who provide IT and system administration services, and to other processors who enable us to provide catering, hospitality and tourism services.
- To other operators if this is necessary for the provision of accommodation or other services (eg if you have booked the accommodation service and the tourist transfer service provided by our contractual partner)
- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- Regulators and other authorities, including tax authorities, who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Children and Minors
Except where required by local laws, we do not knowingly collect personal information from children or minors. If you are a child or minor, you may only use our Site and Services with the permission of your parent or guardian. In relation to the offer of information society services directly to a child, the processing of the personal data of a child shall be lawful where the child is at least 15 years old.
This Policy is written in the Serbian and English language and may be translated into other languages. In the event of any inconsistency between the Serbian and English version and the translated version of this Policy, the Serbian version shall prevail.